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FAQ

FAQ

These are the answers to the most frequently asked questions we receive.
Check out our FAQs to get the information you need.
If you have more questions please contact us!

Languages and services

For which languages do you offer translation services?

We translate into more than 100 languages. To see all our language combinations click here “.

What areas or areas of specialization do you cover in your translations?

We translate and produce content for many different industries. To learn more about the main industries we work in and specialized translations click here

What types of documents or content do you translate?

We translate a wide range of texts, from the most technical, to legal and legal, financial documents. We also handle the translation of brochures, advertising materials, tourist guides, scientific articles.

To see the areas for which we specialize click here “

To see the language combinations click here “

Quality, process and safety

What is the average turnaround time for translation projects?

It depends on the length and complexity of the text, but we have very fast turnaround times: up to a maximum of 7 folders (1540 words) we can guarantee delivery within 24 hours, however by sending us a simple request we can give feedback on the timeline within minutes.

To request a free quote from us click here “

What payment methods are accepted?

We accept payment by bank transfer, Ri.Ba. or through Paypal

Do you have fixed or variable rates for translation services?

The cost of a translation depends on several factors such as the language combination or the size of the content to be translated. Click here to learn more.

To request a quote click here “.

Otherwise, send us a request to sales@eurotrad.com or call us at +39 0722 4272, we will get back to you right away, no obligation.

Do you offer translation proofreading or editing services?

We offer a wide range of services, including proofreading and post editing.

To find out about our main target areas and specialized translations click here >>.

While to learn more about our services click here >>.

How do you manage the confidentiality and security of the documents provided?

We guarantee the strictest confidentiality of any work done and any information transmitted, likewise, our native speaker translators are also subject to the obligation of confidentiality as required by law.

Do you have a client approval or review process?

We follow each client with dedication and attention, starting with the drafting of the brief, to fully understand the specific needs and expectations. Our mission does not end with the delivery of a translation: we stand by our clients, offering support and post-translation assistance, ensuring that every word reflects the desired quality and accuracy.

How do you ensure the quality of translations?

We constantly follow all the processes required by the standards we adhere to: UNI EN ISO 17100:2017, UNI EN ISO 9001:2015, ISO 18587:2017. We have Established Processes to ensure the best quality in every translation project and constant support with the client. To learn more about how we work click here >>.

Expertise and customer support

Do you offer localization services in addition to translation?

Localization is a cornerstone of our translations: our goal is to make every piece of content usable and understandable in the target language.

To learn more about all the services we offer click here >>.

If you also want to know about all the areas in which we operate and the specialized translations click here >>.

Do you accept urgent projects or those with tight deadlines?

Through a major network of translators we are also able to handle urgent and time-critical translation projects. We have very fast turnaround times: up to a maximum of 7 folders (1540 words) we can guarantee delivery within 24 hours, however by sending us a simple request we can give feedback on the timeline within minutes.

To request a free quote from us click here “

Do you have experience in managing large or complex projects?

We handle complex projects of various kinds: from website localization to translations of complex manuals or scientific publications. To learn more about our specialized translations and our target areas, click here >>.

Do you offer transcription or interpreting services?

We conduct different types of transcription and interpretation: to learn about all our services click here >>.

How can I request a quote for my translation projects?

To request a quote click here “

Otherwise send us a request to sales@eurotrad.com or call us at +30 0722 4272, we will get back to you right away, no obligation.

Do you have references or testimonials from satisfied customers?

We work with so many clients from various industries. Click here to find some success stories and references.

What are your language skills and who are your native translators?

We translate into more than 100 languages. To see all our language combinations click here “.